You Are Here: Home » Posts tagged "Utilities"

HxGN LIVE Sneak Peek: Damage Assessment and Mobility for Utilities

June is right around the corner. And so is HxGN LIVE in Las Vegas, Nevada. The HxGN LIVE conference is a great training and professional growth opportunity. It’s also an amazing way to connect with industry experts, connect with your peers from around the world, and connect with us. Over the following weeks, we’ll release sneak peeks of Intergraph’s public safety and infrastructure sessions for this year’s ...

Read more

DistribuTECH Sets Records

Having returned to the office this week I actually found it eerily quiet and I almost didn't know what to do with myself sitting at my desk. That is the only way I can describe the contrast to the frenzy of activity last week in San Diego at DistribuTECH. Celebrating its 25th Anniversary, this conference and exposition has continued to grow year after year and 2015 set a record with 11,773 attendees as repo ...

Read more

Record Year for DistribuTECH: Conference Recap

Last week was big. The DistribuTECH Conference and Exhibition celebrated 25 years with an amazing conference. It was the biggest show to date. Earlier this year, Gartner predicted that the utilities industry would begin a digital business transformation – with companies focusing on three key areas: energy provisioning transformation, digital customer engagement, and digital workforce enablement. Those key i ...

Read more

Five Traits Your Outage Management System Must Have to Improve Customer Service

Customer service has become a very important metric with utilities companies. Traditionally, customer interaction was limited to customer billing inquiries and service interruption calls. Today, customers expect to have open dialogs with their providers and access to real-time information via online portals, social media, and email messaging. Utilities are proactively reporting on outages and restoration ti ...

Read more

Intergraph Outage Notifications Improves Utility Customer Experience

Intergraph® will help utilities improve customer service during electricity outages with the release of Intergraph Outage Notifications. The application provides utility customers with near-real-time information about outages that impact their home or business enabling utilities to improve customer communication and better meet customer expectations. Intergraph Outage Notifications generates automated notif ...

Read more

New Partnership Offers Complete ADMS and Analytics Solution for Utilities

Intergraph® and ETAP® announced today a strategic alliance to collaborate on their products’ integration and to market integrated solutions that will enable utilities to better visualize, manage, integrate and optimize the operation of their smart grid. The alliance will provide utilities with flexibility in deploying integrated solutions for engineering planning, asset information management and advanced d ...

Read more

Damage Assessment Solution Optimizes Storm Management

With Intergraph®’s new Damage Assessment solution, utilities can better manage restoration activities following storms. The solution optimizes storm management by automating the collection of storm-related damage to utility assets and enabling utilities to make immediate, informed decisions on a restoration plan. Intergraph’s Damage Assessment automates restoration workflows, making after-storm management m ...

Read more

Podcast: How Are We Sustaining Future Energy Needs?

In this podcast, I talk with Intergraph’s Jennifer Garmon about how our customers are working to manage the requirements of tomorrow’s energy market. She shares with us how one Intergraph customer is using our technology and geospatial data to make smarter decisions that will help sustain our future energy needs. http://traffic.libsyn.com/intergraph/JenniferGarmon_14_podcast.mp3 Laura Beth: Thank you for jo ...

Read more

Utilities Improve Service through Customer Communication

In our connected society, we’ve become accustomed to quick answers and easy access to information. When faced with extreme events, such as severe weather, access to information can allay fears and help those affected make better decisions in the aftermath. Forward-thinking utilities are listening to the demands from their customers to provide better information during outages and responding with innovative ...

Read more

How Better Asset Management Delivers Clean Water to Indonesia

Located in the South Kalimantan province of Indonesia on a delta island, the city of Banjarmasin is facing a surge of economic and population growth that calls for infrastructure improvements. Historically, poor water sanitation has resulted in a loss of usable resources throughout the country. Perusahaan Daerah Air Minum (PDAM) Banjarmasin, the local water utility company, is working to combat this issue b ...

Read more

© Copyright 2015 Intergraph Corporation, Part of Hexagon

Scroll to top